15 May, 2013

This afternoon, we’ve been taking part in a Guardian Voluntary Sector Network live Q&A on ways in which charities can share best practice.

The discussion has focused on what constitutes best practice (who gets to decide?), how to harness it, what methods are most effective for sharing it, and whether it can best work through virtual networks or face-to-face.

One of the most interesting points was raised by David Hopkins of CAF, who asked how we become brave enough to share what doesn’t work, the horror stories.

He mentioned a report from one organisation, which included 15 case studies of where they’d got it wrong or had to adapt their approach pretty quickly. This is to be applauded, as we can learn so much from our mistakes, as long as our organisational culture allows us to use them as a springboard to success.

Most participants in the discussion mentioned social media platforms they find useful, but also stressed the need to take responsibility, be engaged and find connections.

Marie Faulkner from NCVO summed up nicely: ‘…be honest, open and most of all active – don’t keep your thoughts hidden, help inspire others to talk openly too.’

Let us know what you think, via the blog or on twitter @amzpr.